"Full-service" property management means the manager handles everything needed to operate your rental property—from finding tenants to collecting rent to coordinating repairs. But what exactly does "everything" include? Understanding the components helps you evaluate services and ensure you're getting comprehensive coverage.
Marketing and Tenant Acquisition
Tenant Screening
Comprehensive screening includes credit report analysis, background and criminal checks (per California law), income and employment verification, rental history verification, and reference checks. All screening complies with fair housing requirements.
Lease Administration
California-compliant lease preparation, required disclosure documents, move-in inspections and documentation, lease renewals and rent increase notices, and move-out inspections and security deposit handling.
Rent Collection
Online payment processing, automatic payment reminders, late fee enforcement, delinquency follow-up, and eviction coordination when necessary.
Maintenance Management
24/7 emergency response, routine repair coordination, vendor management and oversight, preventive maintenance programs, and quality control and follow-up.